Terms & Conditions:
When you place an order with Gather & Pour, you agree to pay the specified price, including any applicable taxes and shipping fees. We accept payment methods as specified on our website. Payment information provided must be accurate, complete, and current. Orders are subject to acceptance and availability.
We reserve the right to refuse or cancel an order for any reason, including but not limited to insufficient stock, inaccuracies in product or pricing information, or fraud prevention concerns. To the extent permitted by law, Gather & Pour shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our services.
By accessing or using the services provided by Gather & Pour, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please refrain from using our services.
Returns:
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all eligible products purchased directly from Gather & Pour. If you are not completely satisfied with your purchase for any reason, you may return the product within 30 days from the date of purchase to receive a refund
To be eligible for a return and a refund under our 30-day money-back guarantee, please ensure that:
1. The product is in its original condition, including all packaging and accessories.
2. The product has not been damaged due to misuse, abuse, or negligence.
To initiate a return under our 30-day money-back guarantee, please follow these steps:
1. Contact our customer support team at customercare@gatherandpourco.com to request a return authorization.
2. Package the product securely, including all original packaging and accessories.
3. Ship the package to the address provided by our customer support team.
While we offer a 30-day money-back guarantee, please note that the cost of return shipping is the responsibility of the customer, except in cases where the product received is defective or damaged.
Shipping:
At Gather & Pour, we want to make sure you receive your favorite products as quickly and conveniently as possible. Here's what you need to know about our shipping process:
Order Processing: Your orders mean the world to us, and we're committed to getting them to you swiftly. After you make a purchase, please allow us 1-3 business days to process your order. During this time, we carefully prepare your items for shipment.
Shipping Times: Once your order is processed, it's time to get your goodies to your doorstep! Our shipping times typically range from 3 to 7 business days. Please note that shipping times may vary depending on your location and the shipping method chosen at checkout.
Track Your Shipment: We know you're excited to receive your Gather & Pour treasures, so we provide tracking information for every order. Keep an eye on your email for tracking updates, and you can follow your package's journey right to your doorstep.
Contact Us: If you have any questions about your order or need assistance with tracking, our friendly customer support team is here to help. Please don't hesitate to reach out, and we'll make sure your shopping experience is nothing short of fantastic.
Thank you for choosing Gather & Pour. We can't wait for you to enjoy our carefully curated products, and we appreciate your patience as we work to make sure they arrive in perfect condition and on time.
Happy shopping!